Migration Guide
Migrate From Vimeo OTT to Uscreen: Full Migration Guide
Switching platforms is a big decision. We get that. That's why our migration team handles the heavy lifting, i.e. your content, subscribers, and billing, so you can move without the stress. 0% downtime. 1000+ successful migrations. And a free consultation to get you started.
How migrating from Vimeo OTT to Uscreen works
Migrating from Vimeo OTT to Uscreen means moving your subscription video business, your content, paying subscribers, and billing, from Vimeo OTT's OTT/VOD platform to Uscreen, a video membership platform. Uscreen's migration team manages the transfer of your video content and metadata, SVOD and TVOD subscribers, and payment data via Stripe.
What a Vimeo-to-Uscreen migration looks like
Our team helps you move forward with clarity and confidence, so your business keeps growing through every step.
Hassle-free migration
Your content remains accessible and your members’ experience stays uninterrupted.
Expert handling
We manage all the heavy lifting for you, from bulk content transfers to intricate data mapping.
Tailored approach
We customize our process to your specific needs and Vimeo OTT's requirements.
Guided member transition
Our team breaks down the data, manages member transition on your behalf, and guides you through specific platform considerations. No re-registration for your members required.
Meet the experts behind your migration
Our migration team supports you through every step, from content transfers to growth strategies. We make sure your move from Vimeo is hassle-free, strategic, and sets you up for long-term success on Uscreen.
Migration Timeline
Here is what migrating from Vimeo OTT to Uscreen looks like week by week. Migration to Uscreen takes between 30 to 60 days with 0% downtime, depending on which option you need.
Website
30-day migration
*Timely communication and data provision are crucial for successful migration.
**Timeline is approximate and subject to change based on completion of critical tasks.
***Some manual handling of data may be required depending on the platform you’re migrating from.
Website & Apps
60-day migration
*Timely communication and data provision are crucial for successful migration.
**Timeline is approximate and subject to change based on completion of critical tasks.
***Some manual handling of data may be required depending on the platform you’re migrating from.
Website
30-day migration
*Timely communication and data provision are crucial for successful migration.
**Timeline is approximate and subject to change based on completion of critical tasks.
***Some manual handling of data may be required depending on the platform you’re migrating from.
Website & Apps
60-day migration
*Timely communication and data provision are crucial for successful migration.
**Timeline is approximate and subject to change based on completion of critical tasks.
***Some manual handling of data may be required depending on the platform you’re migrating from.
Steps
Account setup & website creation
- You’ll have initial calls with our Onboarding and Migrations specialists.
- We'll guide you through your migrations plan while you set up your Uscreen website.
Content migration
- We'll transfer video content & existing metadata from Vimeo OTT.
- You'll review migrated videos and metadata, notifying us of any needed corrections.
Customer migration
- We'll export and format your existing customer data, including SVOD and TVOD
Final migration & web launch
- We'll complete the final migration and ensure subscription cancellations are requested.
- You'll finalize your website and communicate with end-users about the platform change.
Account setup & website creation
- We'll have initial calls with Onboarding and Migrations specialists.
- We'll guide you through your migrations plan while you set up your Uscreen website.
Content migration
- We'll transfer video content & existing metadata to Uscreen,
- You'll review migrated videos and metadata, notifying us of any needed corrections.
App asset submission
- We'll send you a Content Snare form for app asset submission.
- You'll gather and submit app assets, and set up developer accounts.
App asset review
- We'll review your app assets and notify you of any missing items or needed adjustments.
- You'll make necessary changes based on our feedback.
App creation, preview & submission
- We'll build your app and submit it for your review.
- You'll have 5 business days for review and 5 more for iterations.
Member migration
- We'll export and format your existing customer data, including SVOD and TVOD.
Final migration & web launch
- We'll complete the final migration, and ensure subscription cancellations are requested.
- You'll finalize your website and communicate with end-users about the platform change
App launch
- We'll notify you when your app is approved and provide associated links.
- You'll determine the release schedule and promote your apps.
Here’s what customers say about our migration process
See why membership businesses just like yours have made the switch from Vimeo OTT and haven’t looked back.
As an online business, you have plenty of overhead costs, but Vimeo's high costs were our biggest operational expense, which pushed us to explore alternatives. What also pushed us was they were profiting from our success, but didn’t offer any support or showed interest in our growth. So, when our contract was getting close to expiring, it was pretty easy to want to look in some different directions.
Chase Pruett
Co-owner of Fittest Core
15%
Monthly revenue growth
826
Active members
58%
Better community engagement
Anytime you switch platforms, there's a risk of losing customers and we had a massive amount of content we wanted to migrate over. Uscreen provided the best solution for retaining as many customers as possible during the transition, minimizing the impact. And that’s possibly because you guys have a great experience and a lot of potential when it comes to migrations.
Brendan Sweeney
CEO, Filmmakers Academy
180%
Member growth
8% MoM
Paid member growth
4
TV & mobile apps launched
Why migrating to Uscreen is worth it
Switching platforms can feel big, but with Uscreen, it’s a smart, strategic move that sets your business up for long-term growth.
Member experience
More premium member experience
Your members get everything in one place: your content library, live streams, and community, all accessible across web, mobile, and TV from one backend.
The video catalog is Netflix-style, filterable, searchable, and easy to browse. Members find what they want faster, which means they stick around longer.
Built-in community features like Channels, Polls, DMs, and Challenges keep members engaged between videos. Unlike Vimeo OTT, Uscreen's community lives right next to your content and not on a separate platform. Customers with an active community see 2x less churn and 50% higher member retention.
Native live streaming is available on all plans for web and mobile. Go live in 3 clicks, with live chat built in. Vimeo OTT doesn't offer live chat during streams. Creators who go live at least once a week see a 2.5x increase in revenue.
Our apps hold a 4.5-star rating on the app store, with frequent feature updates keeping the experience sharp.
Here’s what our customers have seen after migrating to Uscreen:
Dedicated support
More dedicated support throughout your journey
We've helped 1000+ migrations. Our team handles the technical details, content migration, subscriber information, and video metadata, so you don't have to.
After migration, you get:
- Reliable end-user support plus 24/7 technical support
- Personalized onboarding with a dedicated Onboarding Specialist
- A dedicated Success Manager for regular 1-on-1 strategic calls, and in-depth coaching sessions
- Expert coaching to launch and scale faster
- An average customer rating of 4.8 out of 5 across G2, Trustpilot, and Capterra
Engagement & retention
Powerful engagement and retention features
Keeping members around is easier when they have reasons to come back. Uscreen gives you:
- Native community with polls, channel-style forums, and video challenges
- Content and live stream calendars members can customize themselves
- Personal playlists so members can organize their own viewing
- Offline downloads for watching without internet
- Push notifications so your audience never misses out on your latest posts and updates
- Built-in marketing and automation tools including Giveaway Funnels, Abandoned Cart, and Reduce Churn features. Creators who use these tools experience a 2.5x increase in monthly income.
With our music integration, your members play their own music during videos, and we also offer an Apple Watch app for exercise tracking.
Scalable platform
Keeps you competitive and growing
- Reliable platform performance with transparent communication about any scheduled maintenance
- New features and improvements are released monthly based on your feedback.
- Multiple revenue models: subscriptions, one-time purchases, and free content. Uscreen supports tiered subscriptions and same-day payouts via direct Stripe and PayPal integrations. Vimeo OTT doesn't offer tiered subscriptions and routes payments through their own Stripe account, which slows down your payouts
- Transparent pricing with more plans to suit different business sizes
How does Uscreen compare?
Here's how Uscreen stacks up against Vimeo Streaming, Kajabi, and a custom build across the features that matter most, including branded mobile and TV apps, community, and pricing.
Uscreen
Vimeo Streaming
Kajabi
Custom / DIY
Customer Reviews
G2
With over 2.5 million reviews, G2 helps businesses make informed decisions about their software purchases.
4.7
4.3
4.1
Trustpilot
Trustpilot is an online review platform that allows consumers to share their experiences with businesses by leaving reviews about products, services, or customer support.
4.5
2.5
3.5
Capterra
Capterra provides its users with the insights they need to find the best solutions for their business based on industry, size, budget and specific requirements.
4.8
4.6
4.8
Video Experience
Netflix-style video catalog
Intuitive catalog experience that matches Netflix and YouTube. Group videos into a series based on themes, topics or audience.
Additional fee
Multi-device live streaming
Go live directly from your web or mobile platform.
via plug-in
Built-in LMS
Create, deliver, manage online courses and quizzes, while tracking student progress and facilitating communication.
Additional fee
Advanced security
Advance video functionality
Inclusive of features like Auto Captions, Offline Viewing, and Play in background functionality
Native Apps
Native mobile apps
Android & iOS
Additional fee
Native TV apps
Roku TV, Apple TV, Android TV, Fire TV, and Samsung TV* *coming soon
Additional fee
Native Calendar
Customizable content calendar by you and your members.
Additional fee
Native Community
Community Challenges
Gamification feature to boost engagement & retention.
Native Community Channels
Organize discussions based on audience or topic and create knowledge bases for your members.
Direct Messaging
Creator-to-member, and member-to-member messaging functionality.
Dedicated Support
In-house tech support (24/7)
Troubleshoot any tech, media, or billing problems with our support team. 30-minute response time.
Dedicated success manager
Get your own personalized onboarding specialist and customer success manager for customized strategic growth advise.
End-user support
Focus on what you do best while we answer support questions from your members
24/7 technical support
Coaching sessions
Membership Tools
Advanced analytics
Dynamic data for your content performance, member behavior, and business that is filterable and exportable.
via plug-in
Marketing & automations
Set up & go tools for lead gen, acquisition, and retention.
via plug-in
Built-in CRM
Multi-tiered subscriptions
Offer several subscription plans with different access levels.
Additional fee
Direct PayPal integration
Direct Stripe integration
Own your payment methods and get paid directly from your payment providers.
Frequently asked questions
Migrating can feel overwhelming, but we're here to make sure you have all the answers you need.
Will I lose my current members when I migrate from Vimeo OTT?
No, you will not lose your subscribers when you migrate from Vimeo OTT at all. Your audience will not face any disruptions, instead they'll notice all of the improvements and exciting features available to them.
Will you move my content over from Vimeo OTT?
Yes, we handle the bulk migration of your video content. If you’re migrating from platforms with more manual processes (e.g., Kajabi), we’ll guide you through best practices to ensure everything transitions easily.
What does the migration process look like for my members?
While we take care of the technical work behind the scenes, your platform stays live and your members stay connected. When it’s time to launch on Uscreen, they can continue watching without needing to sign up again; just a quick password reset on the website or a single-click restore for app users.
How long does migrating from Vimeo OTT to Uscreen take?
It can take 30-60 days but we work with each person depending on their current set-up and timeline.
Can you migrate my members' billing information?
For members on Stripe, we migrate everything. For PayPal, our team will walk you through the best path forward based on your setup, so no one falls through the cracks.
Why switch from Vimeo OTT to Uscreen?
Uscreen offers branded apps you fully own, a native community with live streaming and live chat, multi-tiered subscriptions, and marketing tools built for every stage — acquire, nurture, and reduce churn. Vimeo gives you hosting and playback; Uscreen gives you the engine to grow a membership business.
Is Vimeo OTT different from Vimeo?
Yes. Vimeo OTT is Vimeo's subscription and on-demand video product for membership businesses. Standard Vimeo is a video hosting and sharing platform.
Is there an additional cost to migrate?
No. There is no additional cost associated with migrating from another platform to Uscreen.