October 17, 2024
Boost Engagement & Earnings
In Q3, we continued to release new features and make improvements for three use cases we believe our product serves well:
- Streaming platform and services: Host, distribute, and stream your premium on-demand and live content to reach both local and global audiences.
- Membership community: Monetize your skills and knowledge by offering exclusive memberships that deliver resources, guidance, and peer support.
- Digital wellness studio: Deliver a studio-like experience at home with workout or yoga practices, a sense of community, and direct access to instructors.
To learn more about our product approach, please read our Q2 update. All the features included in this update have been released or are currently available in Beta testing.
Projects we worked on in Q3
We've already rolled out most of the features unless we've made a special note about them.
Community
- Optimized Community Layout on Web: Subscribers can more easily see pinned posts and their notification feed, allowing for more efficient navigation and engagement.
- Community Direct Message*: Connect with subscribers and encourage engagement with 1:1 private messaging within your community.
* Contact your Customer Success Manager if you want to be part of product testing.
Video/User Experience
- Sign in with email: Subscribers can quickly sign in by clicking a link in email. No need to remember passwords.
- Device Limits (known as Simultaneous Viewing Limits) - Beta available: Prevent account sharing by setting limits on the number of active sessions.
- Calendar Streaks*: Subscribers can see their daily watch streaks on the Calendar, encouraging engagement and consistent usage.
* Contact your Customer Success Manager if you want to be part of product testing.
Monetization & Billing
- Improved Checkout - Beta available: Optimizes the checkout experience by simplifying the checkout to 1-page to improve conversions and reduce checkout friction.
- Stripe Billing Integration: Reduce failed payments, offer more payment methods to your subscribers, and access more advanced financial analytics.
- Pause Subscriptions: Subscribers can now pause their monthly membership access and billing for up to 3 months, reducing churn.
The following features are in development and require Stripe Billing before accessing:
- Collect Tax in Checkout: Charge subscribers for sales tax based on their location at checkout.
- Localized Pricing: Offer pricing options based on the subscriber’s location.
* Contact your Customer Success Manager if you want to be part of product testing.
Admin Area
- Uscreen Analytics: We’ve completely revamped our Analytics to provide you with more consistent, reliable insights into your business financials, subscribers, and video content.
- New Website Editor: See your website changes in real-time with the side-by-side editor view and customize key elements of your website like your top navigation and branding.
* Contact your Customer Success Manager if you want to be part of product testing.
Mobile & TV Apps
- Mobile 3.20 Update - Vertical Thumbnails (available for customers with New Website Editor): This update provides the option to add a vertical thumbnail to your videos.
- Mobile 3.20 Update - Download Quality Selector: Select the download quality for videos in the catalog.
- Mobile 3.20 Update - Calendar Streaks*: Subscribers can see their daily watch streaks on the Calendar, encouraging engagement and consistent usage.
- Mobile 3.20 Update - Direct Messages*: Connect with subscribers and encourage engagement with 1:1 private messaging within your community.
- TV app updates: Improvements to the overall viewing experience were made across Roku, AppleTV, Fire TV, and Android TV apps such as improved Live Rewind, refreshed buttons, and simpler search.
* Contact your Customer Success Manager if you want to be part of product testing.