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The State of Subscription Apps

Uncover the latest video subscription app statistics, including industry trends, engagement data, and must-know insights on how apps and cross-device access are driving higher revenue, stronger communities, and longer-lasting subscriptions.

a comprehensive report based on

9.2m
active subscribers

3.5k
video subscriptions

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This is what we found

The video subscription economy is booming.

In 2024, the average person's subscription count jumped from 2.4 to 3, while their monthly streaming spend surged 30% - from $48 to $61.  While demand for premium content is high, so is the bar: with endless video subscription platforms to choose from, audiences are more selective than ever. Video subscription businesses are now facing the same universal truth…

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Getting new subscribers is easy; keeping them around is hard.

Curious about what makes some subscriptions stickier than others, we analyzed 9.2 million end-users and 3,500+ video subscriptions. We found that successful video subscriptions and memberships offer more than just great content — they deliver exceptional experiences.

This is where apps become the game-changer for video subscriptions.

+25%subscriber engagement
+15%subscriber retention

When subscribers have flexibility to watch content anywhere, their engagement goes up (and stays up). That's because content fits into their daily lives - not the other way around. When content is easy to access, it becomes a habit. We see it in the data: more logins, longer watch times, more community participation.

More viewers are ditching their desktops in favor of phones and TVs.

Insight: In early 2023, apps made up just 40% of content consumption. By late 2024, that number jumped to 59%, as users consumed 1.5 billion minutes through mobile and TV apps—nearly twice as much as the 871 million minutes on web.


Apps are quickly becoming the primary way audiences engage with content. Why? Flexible, on-the-go viewing fits better into daily life.

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Compared to web users, mobile and TV app users log in more often & spend more time on the platform.

In early 2023, apps accounted for just 40% of content consumption. By the end of 2024, that number reached 59% .

1.5 billion minutes of content were consumed through mobile and TV apps, while just 871M+ minutes were consumed on web.

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People who use both web and apps are over 3x more engaged with community features.

Insight: App users are 141% more engaged with community features than those on web. But the most engaged members by far are those who use both web and apps, with community participation 220% higher than web-only users.

When viewers can connect anytime, anywhere, community stops being a feature — and becomes a habit.

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Viewers tune into more live streams on mobile and TV than on web.

Insight: TV app users attend 154% more live stream events than web users, and 105% more than mobile users. Mobile app users also attend 24% more events than those on web.

This shows that when viewers can tune in from a bigger screen — or on the go — they’re far more likely to show up live.

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Which devices do subscribers use most often to watch content?

Insight: iOS mobile is the clear favorite for video consumption, used by 58% of all app viewers — followed by Android at 24%, and Roku at 10%.

Audiences are overwhelmingly choosing mobile-first access, with connected TVs like Roku serving as a strong secondary viewing option — especially for more immersive sessions.

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When are subscribers most active?

Insight: Viewer activity peaks on Mondays and Tuesdays — each with ~4.7% more users than average — and tapers off toward the weekend, dropping ~5% by Sunday.

This suggests that audiences are most engaged early in the week, likely using content to kickstart routines or ease into productivity.

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Cross-platform viewers maintain their subscriptions substantially longer.

Insight: Users who only use web, or who only use apps, stay subscribed for around the same length. But, users who engage with the platform on both stay subscribed up to 43% longer.

When content is accessible everywhere, it becomes part of a regular routine - which means subscribers stick around longer.

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In fact, subscriptions that offer apps see a higher subscriber retention rate over a 12-month period.

Insight: Subscriptions with apps retain 23% more users after 12 months than those without.

Apps don’t just offer convenience — they play a critical role in keeping members engaged long enough to become loyal.

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Subscriptions that offer apps sell more annual subscriptions than those that don’t.

Insight: Subscriptions with apps see 121% more annual plan purchases than those without.

Apps give users the confidence to commit — offering the convenience and flexibility that make a year-long subscription feel like a no-brainer.

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More viewers are choosing services that offer flexible viewing options.

Insight: Subscriptions with apps grew by 17% in 2024, compared to just 3.6% for those without — a 121% advantage. 

This clear gap reinforces a growing truth across the industry: apps don’t just improve user experience, they directly accelerate subscriber growth by meeting people where they prefer to engage.

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The top takeaways

Apps drive 2x more content consumption

Audiences spent 1.5B minutes watching on apps — nearly twice as much as the 871M minutes on web.

App users log in more — and stay longer

Compared to web, app users log in 63% more often and spend 78% more time.

Cross-platform = 3x more community engagement

People who use both web and apps are 220% more engaged with community features than web-only users.

TV app users show up live

TV app users attend 154% more live events than web users — and 105% more than mobile.

Subscribers with app access stay 43% longer

People who use both web and apps stay subscribed significantly longer than those on a single platform.

Annual plan purchases are 2x higher with apps

Subscriptions with apps see 121% more annual purchases than those without.